Terms & Conditions

DAN JOHN ITALA SPA, headquartered in Via di Pietralata, 179, Roma, 00158 VAT number 13493011004, e-mail address oscar@danjohn.it, PEC address djroma@pec.it, is the owner and operator of the website www.danjohn.com, in which it offers an "e-commerce" platform for the sale of clothing; by using the Site, the User accepts the following terms and conditions (hereinafter the "Terms" or "GTC") and agrees to abide by them; the Terms may be subject to change and/or update; it is therefore the User's responsibility to review the Terms each time he/she accesses the Site.

GDPR Cookies policy:

The new GDPR policies are active in our online store. To opt-in or opt-out from cookies and to learn more see our Cookies policy

  1. Purchases:

Users' purchase proposals are subject to express acceptance by the Owner, via e-mail and/or obtainable from viewing the order confirmation page.

The Holder may also partially accept the order placed, such as in the event that there is not the availability of all the Products ordered; in this case the contract will be considered completed with respect to the goods for which the confirmation will intervene.

The Owner may change the price of the Products and any shipping costs at any time, such changes will be effective only for contracts to be entered into and will not affect the contracts concluded before the change.

The sale prices of the Products are inclusive of VAT; any other taxes and/or shipping costs borne by the User will be indicated before confirmation. The Holder reserves the right to offer discounts and promotions throughout the year.

Payment for the Products must be made by the methods indicated on the Site at the time of purchase.

The descriptions and presentations of the Products for sale on the Site may contain errors and/or there may be minor differences between the Product represented on the Site and the actual Product; the User, by placing an order, implicitly declares that he/she is aware of the above as well as of the fact that the photographs of the Products on the Site are only representative and do not constitute a contractual element.

  1. Conclusion of contract:

The Contract entered into through the Site will be considered concluded when the User receives, by e-mail and/or by viewing a page on the Site, formal confirmation of the order submitted;

the Contract shall be deemed to have been concluded in the place where the Holder's registered office is located, i.e. in Via di Pietralata, 179, Roma, 00158.

  1. Methods of payment:

Orders placed on the Site may be paid by credit card or Paypal; the user must choose the payment method at checkout, in the section of the Site; for each payment, and with the shipment of the goods, the Owner will issue a "consideration" or an invoice in case the User is a company or where it is a private individual; in case it is requested by the User; these documents will be forwarded by e-mail to the User at the time of issuance; no changes to the tax data may be made after the invoice is issued.

With regard to payment by credit card and Paypal, the amount will be charged to the User's account when the "buy now" button is clicked; credit card information will be requested at the time of payment and via a secure connection that no user will be able to access; payment by credit card will be made through the online payment system and the User will guarantee that he/she is enabled to use the credit card or his/her PayPal account to pay for the order; the Holder may charge additional fees for the use of one of these payment methods.

If you buy with Scalapay, you receive your order immediately and pay in 3 instalments. You acknowledge that the instalments will be transferred to Incremento SPV S.r.l., to related parties and their assignees, and that you authorise such transfer.

Payments

The prices of the Products indicated on the Site include VAT and are expressed in Euros, Dollars, Pounds Sterling and Yen.

The price that is charged to the Buyer exactly as stated on the Order Confirmation, which is sent by e-mail from Dan John Italia S.p.a. immediately after the order is placed.

This price inclusive of packaging. Shipping costs, on the other hand, will not be included in the price of the product, subject to special exceptions for promotions that provide free shipping, but in that case the offer will be well specified. Normally, however, the costs attributable to the shipment of products will be expressly indicated in the order confirmation sent to the user, with a separate entry of the User and will be calculated according to the place of delivery and the desired timing.

Dan John Italia S.p.a. reserves the right to change the prices published on the Site at any time. In all cases, the price of the Products, subject to availability, will always be charged according to the rate indicated on the Site at the time of registration and submission of the order, except in the case of errors in the price of the Products: in these casesDan John Italia S.p.a. will promptly inform the Buyer, who following such communication will be given the right to reconfirm his order at the correct amount or otherwise to cancel it with relative and full refund.

For specific areas and Non-EU countries, shipments may be delayed due to customs blocks. Delivery times quoted do not take into account such blockages. Dan John not in any case responsible for blockages due to payment of customs duties as each country has its own import/export trade regulations. Customs duties are levied by the individual country's customs office, so we are unable to provide and prevent the relevant amounts, please contact your country's customs office for more information. The payment of these import taxes at the sole expense of the customer, who must pay the relevant amount at the time of delivery. If the customer is unwilling to pay these charges, the shipment cannot be delivered and will be returned to the sender by charging the customer return shipping charges. Dan John cannot refund any amount related to customs duties or import taxes.

Insertion and confirmation of order

To place a purchase order, the User will simply choose from the various Products available the ones they want by clicking on the "add to cart" button.

Once all desired products have been selected, to proceed with placing the order, Users will need to click on the checkout button in the electronic shopping cart.

At this point, the User will be asked to identify him/herself: if he/she is already registered on the Site, it will be enough to enter his/her e-mail and password; otherwise, the User may choose to register at that time or even place his/her order without registering on the Site. The User understands that entering his/her username constitutes proof of his/her identity and consent to voluntarily accept the GTC.

In the case of new registration, the User agrees to complete the registration form on the site and declares that the data communicated and registered on the information sites of DAN JOHN ITALY SPA are accurate and constitute proof of his/her identity.

In all cases in order to complete the order, the User must absolutely proceed with all the steps listed in this paragraph.

We reserve the right to cancel any order that we deem to be fraudulent or at such risk, or deemed to be false.

To validate:

It is not possible to place and process orders by indicating a P.O. box as the delivery address.

When making purchases, the User must enter credit card details or log in to their PayPal account.

Orders are only validated after you enter your valid credit card information or after you have authorized your request through your PayPal account.

The contract of sale between the User/Buyer and the Holder shall be deemed to be concluded by the latter's acceptance, even if only partial, of the order, which, however, reserves the right, at its sole discretion, to accept the order. The acceptance of the order shall be deemed tacit in the absence of any communication of any kind forwarded to the User by any means.

It is not possible to impute any contractual or extra-contractual liability for direct or indirect damages to persons and/or property, which have been caused by the non-acceptance, even partial, of an order, nor to claim damages or indemnity in this respect.

Once the Buyer has validated his order and given provision for the relevant payment, he will be able to check on the site the summary of his order and its unique code that distinguishes it. He will also receive, at the email address provided by him, the receipt (or confirmation) of his order and all related communications, such as shipping and tracking number, if any.

  1. Right of Withdrawal:

The User may withdraw from the Contract without giving any reason and without penalty within 14 days of receipt of the Products by returning the goods in the state in which he received them.

The right of withdrawal may be exercised by written notice sent to Dan John Italia S.p.a. by e-mail to supporto@danjohn.com, no later than the aforementioned 14-day period.

The Holder shall reimburse the cost incurred for the goods, against a deduction of €5 corresponding to the service charge, as soon as possible, and in any event no later than thirty days from the date on which the Holder was informed of the intention to exercise the withdrawal; the reimbursement shall be made using the same means of payment used for the initial transaction.

Notwithstanding the foregoing, reimbursement may be suspended until receipt of the Product; the User must return the Product within 14 days from the day on which he or she has given notice of withdrawal from the Contract; the costs of return and liability for the Product shall be borne by the User.

The User will also be liable for any diminution in the value of the goods resulting from handling the goods other than what is necessary to establish their nature, characteristics and/or operation.

  1. Privacy Policy:

The protection and processing of personal data is carried out in compliance with the Law and in accordance with the privacy policy, which you are invited to view below.

  1. Intellectual property, software andcontent:

The intellectual property rights in all content made available on or through this Website are and shall remain the property of DAN JOHN ITALA SPA and/or its licensors and are protected by applicable Copyright Laws and Treaties; you may store, print and view the content provided for your personal use only; you may not publish, modify, distribute or reproduce, in any format, any content or copies of the content provided or appearing on this Website, nor may you use any of this content in connection with any business or commercial enterprise.

The Site www.danjohn.com is a registered trademark belonging to the Owner; no license and/or permission is granted for the use of this trademark.

  1. Disclaimer of liability:

The material published on this Site is provided without any warranty, condition or assurance as to its accuracy; unless expressly stated otherwise and to the fullest extent permitted by law, the Owner disclaims all liability and shall not be liable for any damages of any kind including, without limitation, direct, consequential or incidental damages.

  1. Invalidity:

If any part of the Terms is invalid (including any provision in which Holder's liability to you is excluded), the effectiveness of any other part will not be affected and will remain in full force and effect.

  1. Applicable law and jurisdiction

These Conditions and all disputes regarding this contract, its interpretation and/or validity are subject to Italian Law and to the exclusive jurisdiction of the competent Judicial Authority of the Court of Rome.